Returns & assistance

Here to help.

Fragrance is personal. Please read our policy before ordering.

Unopened & unused

For unopened, unused fragrances, contact us on WhatsApp within 7 days to discuss a return. Please include your order reference and the item you would like help with.

If you’ve opened your fragrance

Opened fragrances cannot be resold. If there is an issue with your order, speak to us so we can understand the situation and discuss the available assistance.